SYSTEM DESIGN, DEVELOPMENT & INTEGRATION

System integration relates to ensuring that disparate systems work together to providing a seamless payment environment. It may include a number of activities, including

• System design
• Project management
• Workshops
• Development
• Testing
• System configuration

Many different payment environments can be integrated to the Postilion system, including

• POS systems in multi-lane retail environments
• Internet commerce web sites
• Advanced featured ATM and kiosk devices
• Mobile commerce applications
• Call center applications

Stanchion has a proven track record in performing system integrations to ensure the minimum changes to business processes and to add value beside that obtained from payment system integration.

SYSTEM DEPLOYMENT & IMPLEMENTATION

Implementation of payments systems is not a trivial task, requiring careful planning, and a thorough understanding of the customer's business requirements and environment. Furthermore, a deep knowledge of the payments landscape and an intimate understanding of the software to be implemented is required.

Stanchion has implemented numerous Postilion systems, in many different business areas. With over 30 years' Postilion experience in the company, our agents have a wealth of experience to draw on. Stanchion prides itself on ensuring that it works with clients in a partnership to ensure a deep understanding of the client's business requirements, thus ensuring implementation of appropriate and relevant software systems.

• Project management
• Business requirements workshops and documentation
• System integration
• Development and system configuration
• Practical system deployment management & plans

These activities ensure that the system implemented meets the client's business needs, and that minimal disruption to existing business processes occurs.

SYSTEM COMISSIONING & PROJECT MANAGEMENT

Project management ensures that a system integration or implementation project is implemented correctly and in timely fashion.

A properly managed project is the most cost-effective method to ensure a smooth integration or implementation project. It is crucial that all interested parties are involved in the project at the right level, right time, and for the right reasons. A project manager can ensure that these interactions happen appropriately.

Stanchion can offer full project management services related to system integration or implementation, or a subset of the typical activities undertaken in such a project. Project management services can be extended to customers using Stanchion professional services or those provided by third parties. Our project managers can play a large role in managing all the aspects of a successful project.

Stanchion can also facilitate or provide input to the training and marketing elements preceding a system commissioning.

SYSTEM CONSULTING & AUDITS

Stanchion provides system management services for Postilion systems. The Oculus product range is used to ensure the highest quality of service is provided at all times.

When Stanchion manages a Postilion system, the payments functionality within an organisation operates like a 'black box'. This allows the organisation to concentrate on issues that are core to its business, rather than managing the payments environment.

Stanchion manages the entire payment environment on behalf of the customer, including vendors of related services, software management, system upgrades and enhancements, and most importantly, ensuring

extremely high levels of availability. Availability of the payments system is crucial, and must include all touch points within the system, not only the transaction switch.

In addition, Stanchion offers comprehensive consultation and system audit services.  Our experienced personnel will study the system configuration and architecture.  Based on their findings, and interviews conducted with relevant staff, a comprehensive audit report can be provided.  Consultancy on all aspects of transaction management systems and the industry in general can be provided by our highly skilled and experienced consultants.